Privacy Policy
Last updated:
By using Lumia Creators services (including the Launcher and event servers), you agree to the practices described in this policy.
1. Information We Collect
To offer you the best experience in our events, we collect different types of information:
- Account and Login Information: When you log in through our Launcher, we collect your Minecraft username, your UUID (Universally Unique Identifier), associated email, and authentication tokens needed to verify your account (integrated with Mojang/Microsoft services).
- Event Participation Data: We record your activity within our Minecraft servers, including gameplay statistics, interactions with other players, in-game chat, and error logs to ensure fair play and the proper functioning of the event.
- Technical and Device Information: The Launcher may collect technical data such as your IP address, operating system, Java version, and basic hardware specifications (such as allocated RAM) to optimize the download and execution of our modpacks, texture packs, and shaders.
- Purchase and Billing Information: If you purchase an event or service, we collect the necessary data to process the transaction. Note: Payments are processed through secure third-party gateways; we do not store your full credit card details.
2. Use of Information
We use your personal information for the following purposes:
- Provide and Operate the Service: Authenticate your identity through the Launcher, grant you access to exclusive event servers, and manage the secure download of our files (mods, shaders, texture packs, among others).
- Maintenance and Support: Diagnose technical issues in the Launcher or the game, fix crashes, and provide technical assistance.
- Experience Improvement: Analyze the performance of mods (both those developed by Lumia Creators and third parties) and optimize future events based on server and player behavior.
- Communication: Send you important updates about server status, event rules, Launcher changes, or security notifications.
3. Use of Cookies and Similar Technologies
Both on our web platforms and in the Launcher's authentication processes, we use cookies and local storage technologies:
- Strictly Necessary Cookies: These are essential for you to log in, keep your session securely active in the Launcher, and browse our platforms.
- Performance and Analytics Cookies: These help us understand how users interact with our services (e.g., Launcher download times, connection errors) to improve the infrastructure.
- Cookie Management: You can configure your browser or system to reject non-essential cookies, although this may affect your ability to stay automatically logged into the Launcher.
4. Mods, Resources, and Third Parties
Our events are characterized by their own style, using a combination of resources developed by our team and community resources:
- Own Content: Most mods, configurations, texture packs, and shaders are the intellectual property of Lumia Creators. Their download through the Launcher is exclusively for participating in our events.
- Third-Party Content: We use certain mods and tools created by developers from the Minecraft community. Lumia Creators does not share your personal data with the creators of these third-party mods.
- External Services: We may share strictly necessary technical information with server hosting providers and DDoS mitigation services to ensure the stability of the events.
5. Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, loss, or alteration. Login connections in the Launcher are encrypted, and session tokens are handled following the security guidelines of official platforms (Microsoft/Mojang).
6. Your Rights and International Regulations
Lumia Creators operates globally. Depending on your country of residence, you are protected by various privacy regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area, the California Consumer Privacy Act (CCPA) in the US, and applicable local laws (such as Law No. 29733).
Regardless of where you are, we guarantee the following rights regarding your personal information:
- Right of Access: You can request a copy of the personal data we have collected about you through the Launcher or our events.
- Right to Rectification: You have the right to correct any inaccurate or incomplete information associated with your account.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data from our records. Note: This will result in the deletion of your account in the Launcher, the loss of your statistics in Lumia Creators events, and the inability to access future editions.
- Right to Withdraw Consent: If you gave us your consent for the use of non-essential cookies, you can withdraw it at any time from the Launcher or browser settings.
- International Data Transfer: By using our Launcher and playing on our servers, you agree that your data may be transferred and processed on servers located outside your country of residence (for example, in the United States or Europe) to ensure event performance and low latency.
To exercise any of these rights, please contact us directly through our official support channels. We will respond to your request within the timeframes established by the applicable law in your jurisdiction.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our Launcher, new types of events, or legal updates. We will notify you of significant changes through the Launcher or in our official community before they take effect.
8. Contact
If you have any questions about this Privacy Policy, the use of the Launcher, or how we handle your data in events, contact us at Contact